Technical Support
We’ve specifically chosen to host our premium feeds with established tech companies who have dedicated customer support services for technical, payment and other issues. Because we are users too, generally all we can do on our end is check the episode we uploaded is working (99.9% of the time it is) or in some cases authorize a refund if necessary.
If you have technical, payment or other issues, you’ll receive the best and quickest service by directly contacting the help desk of the platform you signed up to. Thanks so much for understanding!
(Hint: if you can’t remember what platform you signed up to, it’s probably Supercast)
How to cancel your paid subscription or Premium Feed access
We’It’s easy to cancel the same way that you originally subscribed.
Amazon Music - you receive access as part of your Amazon Prime Membership
(Hint: if you can’t remember what platform you signed up for, it’s probably Supercast)