Frequently Asked Questions

  • For just a couple of dollars a month*, you’ll get access to our special premium feed without any advertising:

    • Listen ad-free and early to our new episodes

    • Listen ad-free to our entire catalogue of previous episodes ad-free as well

    • Support our work as an independent podcast

    You can find the CTC Premium Feed on:

    Please note: we don’t offer bonus content as our goal is to keep the cost low and have as many people listen to our episodes as possible.

  • If you have technical, payment or other issues, you’ll receive the best and quickest service by directly contacting the help desk of the platform you signed up to:

    We’ve specifically chosen to host our premium feeds with established tech companies who have dedicated customer support services for technical, payment and other issues.

    Because we are users too, generally all we can do on our end is check the episode we uploaded is working (99.9% of the time it is) or in some cases authorize a refund if necessary.

  • It’s easy to cancel the same way that you originally subscribed:

  • Canadian True Crime typically releases new episodes 8 months of the year, with a break in the winter and summer to allow us to prepare for the upcoming season.

    New episodes are released when they’re ready—usually two per month during active seasons.

    This flexible approach helps ensure the research, writing and production are done with care and accuracy.

    Why no consistent release schedule?

    Canadian True Crime is still an indie passion project with a small team, and every case is chosen with care.

    We aim to offer a unique perspective through deeper context, thoughtful analysis, careful sourcing, and a trauma-informed approach that respects everyone involved.

    Getting it right and maintaining the quality you’ve come to expect, often means we sometimes need extra time.

    For listeners, we know it can be frustrating when there are longer gaps between episodes or series. Your patience and understanding is really appreciated.

    With a flexible schedule, it means we have the space to be responsive when we need to. It also makes the podcast sustainable in the long term, which ensures we can keep telling these stories in a meaningful way.

  • Our process for research and information sources

    Episodes are typically based on publicly-available sources including court documents, news archives, inquiry reports and relevant scientific studies. Full sources and credits are listed on each episode page.

    Decisions about contacting victims and survivors are made cautiously, with the goal of avoiding further harm.

    We consider factors like time passed since the crime, current legal status, prior public engagement and advocacy, and clear signs that contact is welcome.

    Ethics in true crime

    At Canadian True Crime, we believe there is no one-size-fits-all approach to ethical true crime. Each case is handled with care to reduce harm while maintaining the public’s right to information.

    While we typically adhere to journalistic principles, our presentation is less journalistic and more analytical and educational. There are times where we follow our own editorial approach, guided by care, accuracy and a commitment to reducing harm.

    The podcast generally does not cover cases less than 10 years old, except in limited circumstances, for example when victims/survivors have approached us, identities are protected under publication ban, or the case is high profile and our coverage is in the public interest.